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Receiving bad news is never easy. However, what to do when we get bad news can take almost super human effort as we process exactly what...

Wednesday 30 August 2017

The Two Engineers

Connecting, Engaging and Communicating

I was about six years old. Dad came in through the door after a day of work with a spring in his step, and a little more upbeat than usual. He gave me and my brother the always wonderful hug and kiss and then Mom got hers. Then he could not wait to share that he'd had a most unusual day at work.


“Alone we can do so little; together we can do so much” 
― Helen Keller
I remember it like yesterday. He look Mom in the eye and the conversation went something like this:
"Well today one of the company's  lawyers, RCMP and my Boss and his Boss paid me a visit. I been asked to work on a project."
Mom: "Oh really what' it about?"
Dad: Well that is were it gets very interesting. I've had to sear and oath on the bible for a 40 year oath of national secrecy.
Mom: "Wow... very exciting and interesting."
Dad: "Yes, it seems I'll be helping build things like nothing I've ever worked on before"

In the weeks and time ahead Dad would come home and share the people insights into what he was experiencing working on these TOP SECRET projects.

I can remember this as one of his most insightful conversations with my Mom and I like it was yesterday. He shard his work experiences on communications, engagement, team building and successful outcomes. We learned that day that my Dad was a part of two projects. Each one equal in importance, yet getting these vital projects launched and completed where happening radically differently.

Project One was being lead by a technical professional who included the whole group in the decision making process. Dad told us he had a large roll of brown paper, He'd roll it out, stick on the wall, the floor or a work bench 9where ever there was room) and with his magic marker sketch out key points, drawing of various parts with time lines. Then he'd hand out tentative diagrams of each component. Then he'd turn to the group and ask for feedback on each point he's put up. How to make it better, faster, safer, more effective etc. Some might say he was interested in 360ยบ feedback.


Project Two was being lead by a technical professional who would come to the group, assign tasks, drop off the appropriate paperwork and leave. NO time. Busy, busy busy is what he projected (Perhaps feeling overwhelmed?). He  could be found in his office if you had questions. He as considered argumentative 

Well after a many many weeks of this behaviour from both leaders, at the beginning of a new week and a new shift Project One Leader showed up to congratulate the team that they where ahead of schedule and below budget! Great news. Seems those in charge where very impressed. The team leader thanked them all for their contributions for help push this vital project forward to ensure it was a success!

A while later Project Two Leader arrived called a meeting and then started to "tear a strip off them" What type of people where they? The project was way off track in all categories. Behind, well over budget, raw material, partial and broken proto type waste was over the top. 
My Dad was amazed at this professionals lack of insights or basic understanding of humans and how to connect, engage and inspire others.

Plus both teams had same individuals on them, except for the Leaders. Hmmmm.

So, I ask myself daily who am I and how do others see me?
How do others see you?

Until next time, Imagine Yourself deepening your Resiliency for life.

Michael

To hire Michael to present at your next event contact him through your favourite speakers bureau or agency.









Tuesday 22 August 2017

Perspective

Point of View 
Have you ever found that despite your best efforts things are not turning out as planned?


Could it be you? Perspective and our ability to consider OPPV's? Other People's Points of View can help us gain added insights into who thinks what and why.

I have a friend who works with the public. He tells me that one of his  biggest frustrations are male adults who talk to him as a child to him as the adult. As if he is the parent and the customer is the child.   He says he finds it exhausting to deal with this style or type of behaviour. I'd agree.

So how do others perceive you? What things about your style help you engage & connect with others? 
Is there anything about your style that makes others want to detach and pull away?

So, Resiliency is in part about engaging and connecting with each other. So what do you do that builds perspective in your life and is there any part of your style that blocks you?


So until next time imagine yourself with more resiliency for more life.

To contact Michael:
To book Michael for your upcoming event
contact him through your favourite agent or speakers bureau. 

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